Quality Policy

At Lumagest, we are committed to customer satisfaction and compliance with applicable regulations and all current legislation through a quality management system designed to support our organizational strategy. This system, based on ISO 9001:2015 standards, allows us to ensure operational excellence through continuous improvement and optimization of our processes.

We recognize the importance of sustainability in our operations and promote a circular economy through responsible practices that prioritize material reuse and waste reduction, ensuring that these actions enhance the quality and reliability of our activities.

Our policy also focuses on the constant evaluation of our suppliers' performance, establishing monitoring to ensure the quality of our products. Suppliers that exceed five incidents annually will be excluded from our management system, in line with our demand for responsible and consistent standards.

Continuous improvement is a fundamental pillar of our system. We conduct periodic reviews of our activities and results, identifying opportunities to optimize our processes and defining quality objectives that drive us toward excellence. Additionally, the management of Lumagest ensures the relevance of this policy through constant review and updating, guaranteeing its alignment with the company's strategic goals.

This policy reflects our comprehensive commitment to quality, integrating sustainability, operational efficiency, and continuous improvement to meet our corporate goals and satisfy our customers' needs.